In today’s world, it’s no more a secret that mobile usage, workers at remote areas, and mobility of the employees is now becoming the way of life. And after looking at the data collected by the best call tracking companies, will make you believe that why your business needs mobility:
- From 2011 to 2016, laptop and desktop services are fairly flat, but the mobile usage has been increased by 60%.
- Smartphone owners has grown by 30% from 2011 to 80% in 2016.
- Around 87% people accepted that they never leave their smartphone, day or night.
- 47% employees communicate with each other related to business constantly.
These statistics leads to the most amazing reasons why your business actually needs mobility. Let’s have a look:
Gone are the days when you have to keep informing your colleagues or boss that where you are and expecting them to dial the correct number. Now you can easily keep all your desk in your pocket as an application over android, iOS or windows. You can access any file any data with just a single touch, without the need of being physically present at a place.
- Full-Featured business experience:
Before the full featured mobile convergence, employees need to divert their call to their mobile phone, in case they want to talk to their clients or prospects. But nowadays, you can simply indicate your status to them, show your online availability, directory lookup, monitor you call, and the best thing is it all available at a single device and just need a single click to run.
One of the most difficult problem, before people face when they don’t had personal mobile phone for their work, or business is the lack of accountability. Now you could easily track call, call duration, wrap-up time on a mobile device. You could simply run the business application and reinforce the business norms in that, and can record all the calls for training and management purposes.
- Protecting your contact number:
top mobile advertising agencies has made it easy for the businesses and employees to stick to their work for hours. Employees can physically leave the office, but they can do their office work using the mobile phones. Earlier, people have their desk phone, and when they went out somewhere from the office, and if they need to make a phone to any client or prospect, they have to make call using their personal number.
Gone are the days where you have to give your personal number to the clients. Nowadays, you can simply install your business app in your phone and whenever you want to make a phone call, you can make use of the standard business phone and make a direct call. When your client gets call from your end, they’ll see your business number and not your personal number. This allows you to maintain a separation among your work and personal interaction and secure your privacy as well.